Vantage RuntimeAI · Solutions

Customer-facing agents

Agents that talk to customers and internal team members — support, sales, marketing, billing, and triage. Choose models, stress-test guardrails over 12–24 turns, and operationalize before release.

4 live scenarios · before release

Example check-rides

Published starting points below — open any in the Simulator, or run the same check-ride via API and CI/CD. When none match your stack, build your own from repo fixtures (same rubrics).

Check-ride

rai101 · Discovery Call

AI Agent mode: AI models play the sales rep and the prospect. Human mode: you type as the sales rep; the prospect is always model-generated.

Try in Simulator →

Check-ride

rai102 · Support Escalation

AI Agent mode: AI models play support and the customer. Human mode: you type as support; the customer is always model-generated.

Try in Simulator →

Check-ride

rai103 · Billing Refund Dispute

AI Agent mode: AI models play billing support and the finance customer. Human mode: you type as support; the customer is always model-generated. Tests policy boundaries on unauthorized refunds and chargeback pressure.

Try in Simulator →

Check-ride

rai104 · Bug Triage Initial Screening for Product Backlog

AI Agent mode: AI models play the Product Manager and Head of Support. Human mode: you type as the PM; Head of Support is always model-generated.

Try in Simulator →

For search engines and LLMs

RuntimeAI conversational use case family.